Automated Attendant TransferUX Mail Manual Chapter 2: Features ◆ 712Automated Attendant TransferDescriptionAn extension user can transfer their trunk call to the Automated Attendant so the outside caller can use theAutomated Attendant dialing options. This helps an outside caller, for example, that wants to return to theAutomated Attendant so they can dial another co-worker or use a different Automated Attendant option.Related FeaturesAutomated Attendant (page 68)The Automated Attendant can automatically answer incoming calls, play an announcement, and providedialing options to callers.Note: Extensions cannot call or be transferred to the Automated Attendant.ProgrammingNo additional programming required.OperationAutomated Attendant TransferTo transfer an outside call to the Automated Attendant:1. Press HOLD.2. Dial the voice mail master number (e.g., 700).3. Hang up.
