Call Announcing78 ◆ Chapter 2: Features UX Mail ManualCall AnnouncingDescriptionWhen an Automated Attendant caller dials a subscriber’s extension, Call Announcing can broadcast theirname to the extension user (who can then either accept or reject the call). Call Announcing is only availableto Subscriber Mailboxes, and only when the outside caller is routed from the Automated Attendant by aScreened Transfer (TRF) action or by Directory Dialing. Call Announcing is an additional method subscrib-ers can use to screen their calls prior to answering.Related FeaturesAuto Attendant Do Not Disturb (page 60)Auto Attendant Do Not Disturb disables Call Announcing.Call Queuing (page 84)Automated Attendant callers can wait in line (without hanging up) for a busy extension to become free.Voice mail tells the caller their place in queue while they wait.Call Waiting (page 95)Automated Attendant callers can wait in line (without hanging up) for a busy extension to become free.Voice mail sends a beep to the busy extension letting them know a call is waiting.Directory Dialing (page 120)Calls routed to a subscriber’s extension via Directory Dialing can use Call Announcing.Mailbox Name (page 180)If the Subscriber Mailbox name is recorded, Voice mail will use the name when routing and announcingthe call.Next Call Routing Mailbox (page 247)The Next Call Routing Mailbox provides callers with additional dialing options after they leave a mes-sage in a mailbox.Park and Page (page 251)Park and Page disables Call Announcing.Screened Transfer (page 270)Calls routed to a subscriber’s extension via an Automated Attendant Screened Transfer can use CallAnnouncing.Unscreened Transfer (page 299)Calls routed to a subscriber’s extension via an Automated Attendant Unscreened Transfer can not useCall Announcing.ProgrammingStep 1 Enable Call Announcing capability for the Subscriber Mailbox.1.1 CUSTOMIZE : M AILBOX O PTIONS E DIT : SUBSCRIBER : [S UBSCRIBER ] C ALL ANNOUNCING ( PAGE 439).- Select None to disable Call Announcing.- Select Option 1 to enable Call Announcing when the subscriber’s extension is idle.- Select Option 2 to enable Call Announcing when the subscriber’s extension is idle, as wellas when the subscriber is busy on a handset call. (Note that Option 2 requires the sub-scriber’s extension to have Voice Over capability.)✔ By default, Call Announcing is disabled (No).Compatibility Guidelines:■ When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters(such as dashes). Enter only those characters allowed by the option you are programming.
