A CCESS G ATEWAY A349Appendix A: Technical SupportWe have tried to ensure that you get the most up-to-date information available about the AccessGateway, and we hope this User Guide has met all your operational and performance needs.However, we understand that occasionally you may run into problems that require additionaltechnical support.“Troubleshooting” on page 343 provides some basic troubleshooting information andprocedures that will help you to diagnose and solve your problem (if the problem is related tothe Access Gateway). Additionally, you should check with your network documentation toverify that the network components are functioning correctly.If you cannot resolve the problem with your documentation resources, try visiting our corporateWeb site. We may have new information posted here that addresses your issues.If you are still having problems, our friendly and experienced technical support team is alwaysready to assist you.Contact InformationYou can contact us by Email, fax, telephone, or regular mail.Telephone++1.818.575.2590E-mailsupport@nomadix.comFax++1.818.597.1502AddressNomadix, Inc.30851 Agoura Rd, Suite 102Agoura Hills, CA 91301USAAttn: Technical SupportWhen contacting technical support, please have your Access Gateway’s serialnumber available. The serial number is located on the bottom panel of yourAccess Gateway.
