P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideHospitality ServicesHospitality Services (HS) is a group of features that increases the value of theEnterprise Edge system. The Hospitality Services is used in small to medium sizedfacilities such as hotels, motels or hospitals.In a hotel setting, guests gain improved services through immediate access to basicfunctions like:• wake-up service or reminders• accurate tracking of the room’s service requirements.Enterprise Edge telephones are one of three types of sets: a common set, a room setor a Hospitality Services (HS) admin set.Common setA common set can be a telephone found in a lobby, office, or common area, notassociated with a room. A common set does not have access to all of the HSfeatures.Room setA Room set is a set assigned to a room. You need to start a Unified Manager sessionto assign a Room set to a room. For more information about programming using theUnified Manager, see the Enterprise Edge 2.0 Programming Operations Guide.You can assign up to five sets to the same room (they all share same room number).Hospitality Services (HS) admin setA Hospitality Services (HS) admin set is any two-line display Enterprise Edgetelephone. You can program a HS admin set (see the Enterprise Edge 2.0Programming Operations Guide) to require a user to enter the Desk adminpassword before you have access to HS admin features.Alarm time (AL) featureThe Alarm time feature provides an alarm clock capability on both room sets andcommon sets which can be programmed to sound an audible alert at a requestedtime.One Alarm time within a 24 hour period is programmable on a room or common setand must be reset daily. When the alarm sounds, all sets in a given room alert. If youcancel the alarm on any set, it cancels the alarm on all the sets in the room. A newAlarm time entered on a room or common set overwrites any alarm set previously.15
