Using System features 99P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideMaintaining securityTo maintain the security of your system, the following practices are recommended:• Warn a person to who you give the remote access number, to keep the numberconfidential.• Change Class of Service passwords often.• Warn a person to who you give a Class of Service password, to remember thepassword and not to write it down.• Remove the Class of Service password of a person who leaves your company.Accessing Enterprise Edge remotely over the public network1. Dial the Enterprise Edge system’s remote access number.2. When you hear a stuttered dial tone, enter your COS password.3. Wait for the system dial tone.To use the system at a distance, you must use a telephone with tone dialing to callthe system. Remote access is possible only on lines that your installer programs toauto-answer calls.To use features on a remote Enterprise Edge system, press • followed by thefeature code. When you are calling from an Enterprise Edge system, press •instead of ƒ.In some conditions, you can experience lower volume levels when using EnterpriseEdge from a distance.TonesYou can hear some of the following tones when accessing Enterprise Edge from adistance.Tone What it meansBusy tone Dialed a busy line pool access code. You hear system dialtone again after 5 seconds.Enterprise Edgesystem dial tone You can use Enterprise Edge from a distance.Fast busy tone You have done one of the followingEntered an incorrect COS password. Your call disconnectsafter five seconds.Taken too long while entering a COS password. Your calldisconnects after five seconds.Tried to use a line pool or feature not permitted by your Classof Service. You hear system dial tone again after five seconds.Dialed a number in the Enterprise Edge system which doesnot exist. Your call disconnects after five seconds.Stuttered dial tone Enter your COS password.
