P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideForwarding your callsForwarding your calls to another telephoneƒ›Press ƒ› and enter the number of the telephone to which you want yourcalls forwarded. You can forward your calls to an internal or external telephone. Toforward your calls to an external destination you must enter the route plus thedialing digits of the external telephone. For example, if you need to dial 9 forexternal calls, then you must enter 9 plus the dialing digits to forward your calls toan external number.You can use Line Redirection to forward calls outside the system. Line redirectiontakes priority over Call Forward.Canceling Call ForwardPress ƒ£›.Using Call Forward at your telephoneWhen you use ƒ›, all calls go to the destination you select, regardless ofForward on busy and Forward no answer programming.To allow external destination programming you need to start a Unified Managersession. Program Allow redirect to Yes for each telephone. For more informationabout programming using the Unified Manager, see the Enterprise Edge 2.0Programming Operations Guide.If the telephone to which you forwarded your calls does not have the same externallines as your telephone, the forwarded calls appear on intercom buttons.Forwarded call, do not ring but the line indicator flashes on your telephone. You cananswer the call by pressing the button next to the flashing indicator.TipIf your Enterprise Edge set is a member of a Hunt Group, Hunt Group routingfor Hunt Group calls overrides the Call Forward all calls setting. For moreinformation about Hunt Groups see Hunt Groups on page 81.TipIf you are one of a group of people who normally forward their calls to oneanother, understand the possible limits. To set up forward loops from onetelephone to another in a circle, can cause a telephone to never be answered inany location.7
