Communicating in the office 63P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideOn a telephone with a two-line display• Press CALL.If you want to call your message center using a line different from the programmedline, exit your message list and dial the message center telephone number usingnormal dialing methods.Replying to a message using an analog telephone connected to anASMOn an analog telephone connected to an ASM press ˚•flfi. The systemautomatically retrieves and connects the user to the oldest message sender. (Themessage can originate from either the assigned direct-dial telephone or the internalvoice mail system.)If the analog telephone has the Message Reply Enhancement feature set to Yes, andthe sender is the assigned direct-dial telephone, the message waiting indicator turnsoff automatically after answering the reply call, no matter from where the call isanswered.For analog telephones connected to an ASM, using the Message Waiting Replyfeature (˚•flfi), retrieves only internal messages sent to the user.Analog telephones connected to an ASM cannot retrieve external messages byusing the Message Waiting Reply feature (˚•flfi). For externalmessages, users must call back the external voice mail center to retrieve theirmessages. When doing so, the message waiting indicator on the analog telephone isturned off automatically.Removing items from your message listYou can erase a message while you are viewing it in your message list. If themessage is from your message center, this action only erases the messagenotification at your telephone. You need to erase the message at your messagecenter. Refer to your message center documentation.On a telephone with a one-line display press ˙.On a telephone with a two-line display press ERASE.TipIf Enterprise Edge Voice Messaging is not installed, only the assigned direct-dial telephone can send messages to an analog telephone connected to anASM using ƒ⁄. The analog telephone can in turn enter a singledigit access code to reach the assigned direct-dial telephone and retrievemessages.If the assigned direct-dial telephone of an analog telephone connected to anASM changes, messages sent by the previous assigned direct-dial telephoneare kept in the incoming message list of the analog telephone until they areretrieved.
