P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideGetting StartedYour Enterprise Edge telephone system has many features that you can customizeto keep up with changes in your workplace.Using this guideThis guide provides information about how a user can program their EnterpriseEdge telephone set. This information includes items as programming personalspeed dials, transferring a call, and using special features. Programming applies toboth the North American and International Enterprise Edge telephones.Before you startPlan what changes you want to make to programming before you begin. Record thechanges so that you have the information at hand. For example, before you programsystem speed dial numbers, create a record so that you have all the numbers andcodes available after you start programming.What you need to do programmingPress the ƒ button on the telephone followed by an activation code forpersonal programming. For your support, refer to a summary of all the Featurebutton programming available in Appendix A: Feature Codes on page 125.The Unified Manager is the tool used to program settings for the Enterprise Edgetelephony features, and settings for each telephone and external lines. Multiplelevels of programming are accessible through the Unified Manager. You access theEnterprise Edge Unified Manager from your web browser. For more informationabout navigation and making selections using the Unified Manager, see theEnterprise Edge 2.0 Programming Operations Guide.Emergency 911 DialingEmergency 911 Dialing is the capability to access a public emergency responsesystem by dialing the digits “9-1-1.”Emergency 911 DialingState and local requirements for support of Emergency 911 Dialing service byCustomer Premises Equipment vary. Ask your local telecommunications serviceprovider regarding compliance with applicable laws and regulations.Emergency 911 Dialing may not apply to International systems.1