26 Answering callsEnterprise Edge 2.0 Feature Programming Telephone Guide P0911589 Issue 03DisplaysListening to a call as a groupTo allow people in your office to listen in on a call using Group Listening, pressƒ°‚¤.You hear the caller’s voice through your telephone’s speaker. Continue to speak tothe caller through the telephone receiver. Your telephone’s microphone is off, sothe caller does not hear people in your office.Canceling Group ListeningGroup Listening cancels automatically when you hang up or when you pressƒ£°‚¤.Using Handsfree/MuteYou must set the ability to use Handsfree to on or off for each telephone. Alsoprogram the type of Handsfree. See Changing Handsfree for a telephone on page28. You must also turn on Handsfree for a telephone to use a headset.Answering calls without lifting the receiver1. Press the line button for the ringing call.2. Press ©. The telephone’s internal microphone and speakerautomatically turn on.You are trying to add a fourth party to your conferencecall, or to join two conferences together. Release onecall from the conference before adding another, orkeep the two conferences separate.You have tried to make a conference call, but yoursystem is handling its maximum number of conferencecalls.You are on a conference with the two lines ortelephones shown. You can drop out of the conferenceand leave the other two parties connected(Unsupervised Conference) by pressing TRANSFER orentering the Transfer feature code.You have activated the Conference feature with onecall active and another on hold. Press the line of thecall on hold to bring that person into the conference.For other displays, see Common feature displays on page 121.TipKeep the receiver away from the speaker, or you can hear feedback. Thehigher the volume, the more the feedback. Press ® to prevent feedbackwhen hanging up.3 parties onlyConference busyLine001 221TRANSFERPress held line
