Hospitality Services 111P0911589 Issue 03 Enterprise Edge 2.0 Feature Programming Telephone GuideRoom condition (RC)The Room condition (RC) feature allows users to exchange information about theserviced state of a room. Users are front desk attendants, and cleaning ormaintenance personnel of an establishment. The RC feature is not available from acommon set.The Enterprise Edge system maintains a database of the state of each room. Thisdatabase is accessed from either the room set or a Hospitality Services admin set.Room sets can:• set the associated room’s state to Service done (Srvc done)• set the associated room’s state to Needs service (Needs srvc)• query the state of the associated room on a set with a display.Front desk sets can:• set any room’s state to Service done (Srvc done)• set any room’s state to Needs service (Needs srvc)• query the state of any room.The system changes the state of occupied rooms to Needs service on a daily basisat a set time as configured in the system.Maintenance personnel program the condition of the room to Service done whenservice in the room is complete.The front desk attendant can query or program the condition of a room with aHospitality Services admin set. The Enterprise Edge system automatically sets thestatus of a room to Needs srvc, when a Room occupancy status changes fromoccupied to Vacant.Room condition from a room setTo update the Room condition using a room set:1. Press ƒ°‡fl on an Enterprise Edge telephone or press˚•°‡fl on an analog telephone.2. At the prompt, enter the status of the room.3. Press ⁄ on the dialpad to indicate Set to srv done. If required, enter theRoom condition password.or,Press ¤ on the dialpad to indicate Set to needs srv. If required, enter theRoom condition password.4. The display shows Set to srv done or Set to needs srv.
