546 / TroubleshootingModular ICS 6.0 Installer Guide P0992638 03Troubleshooting procedures for Companion components areincluded in the Modular ICS Companion Installer Guide.Getting readyBefore you begin troubleshooting, gather all the informationthat is relevant to your network configuration:• the Modular ICS Programming Record• records from people who use the network• information about other hardware and non-Norstarfeatures within the public or private networkNotify service provider of T1 or PRI signalingdisruption.Notify your T1 or PRI service provider beforedisconnecting your T1 or PRI lines, removing power toyour system, or performing any other action thatdisrupts your T1 or PRI signaling. Failure to notify yourT1 or PRI service provider may result in a loss of T1orPRI service.Tips - Remember that you can check many of the systemparameters without having to go into a programming session.Use Line Profile (²¥¥ñéöä) from a T7316, anM7310 or an M7324 set, to check programming for any line.Use Set Profile (²¥¥êäæ) from a T7316, anM7310, or an M7324 telephone, to check programming forany telephone.Use Button Inquiry (²¥â) to check the buttons on aparticular telephone.
