P0992638 03 Modular ICS 6.0 Installer GuideRemote system accessThe remote access feature allows callers elsewhere on theprivate or the public network to access a Norstar system bydialing directly without going through an attendant. Once inthe system, the remote user can use some of the systemresources. The remote access must be enabled in programmingbefore callers can use it.Norstar systems support remote system access on thefollowing trunk types which may require the remote caller toenter a COS password for direct inward system access (DISA):• auto-answer loop start trunks• auto-answer E&M trunks• DID trunks, by means of the DISA DN• PRI trunks, by means of the DISA DNThe system resources, such as dialing capabilities, line poolaccess and feature access, that a remote user may accessdepends on the Class of Service (COS) assigned to the user.See Class of Service on page 85, COS pswds on page 382 andthe Modular ICS 6.0 System Coordinator Guide for moredetails.Use system features during a remote callTo use features on a Norstar system during a remote call-in,press ¥, followed by the feature code. Even if you are callingfrom another Norstar system, press ¥ instead of ².
