12 Scan function troubleshooting12-4 VarioLink 2221/2821/362112.2 Network error listWhen an error occurs such as during a scan transmission, error codes aredisplayed on the job list screen and in a report. When an error code isdisplayed, troubleshoot the problem as described below.Internet fax transmission/Scan to E-MailError code Cause ActionE4DXXX Since the SMTP server ad-dress is not specified, connec-tion to the e-mail server is notpossible.Specify the SMTP server address. Referto page 3-19.E5AXXX Since the DNS settings are in-correct, transmission is notpossible.Check the DNS settings. Refer topage 3-15.E5DXXX Since the e-mail address orthe destination e-mail addressis not specified or is incorrect,transmission is not possible.Check the settings and the destinatione-mail address. Refer to page 3-19.E6FXXX The data is too large to besent.Even when scanning is complete, trans-mission may not be possible dependingon the original document. Change thequality to fine or standard, and then sendthe data again.E7XXXX SMTP authentication failed. Check the SMTP authentication accountand password.EAXXXX The LAN cable is not connect-ed, communication to theSMTP server failed, or trans-mission was attempted to anincorrect destination address.Check that the LAN cable is properlyconnected, that the SMTP server cancommunicate, that the network settingssuch as the subnet mask are correct,and that the destination e-mail addressis correct. Refer to page 3-19.EAX212 SMTP authentication is re-quested.Enable the SMTP authentication set-tings. Refer to page 3-19.EABXXX POP3 before SMTP authenti-cation failed.Check the POP3 account and password.Refer to page 3-25.
