Troubleshooting > 107W HEN THE PRINT QUALITY IS POORWhen the print quality is poor, select the closest symptom from the following table to rectifythe problem.If the print quality does not improve after carrying out the appropriate action, contactservice.SYMPTOM REASON/ACTIONPrinting islight.(faded,blurred).The paper is damp. Replace with paper from a newream.See “Prohibited media types and conditions - usablepaper” on page 30.The drum/toner cartridge is defective/damaged orthere is no more toner inside the cartridge. Replacewith a new drum/toner cartridge.See “Drum/Toner cartridge replacement” onpage 116.The Toner Saving feature is on. Uncheck the TonerSaving checkbox on the Graphics tab of the printerdriver.Online Help for the printer driverLevers on both sides of the fuser unit are raised. Opencover B of this printer and push down the levers atboth ends of the fuser unit.Black spots orstreaks areprinted.The drum/toner cartridge is defective or damaged.Replace with a new drum/toner cartridge.Toner appearsat equalintervals.The paper feed path contains excess toner. Print a fewpages to eliminate the toner from the paper path.The drum/toner cartridge is defective or damaged.Replace with a new drum/toner cartridge.White dotsappear inblack filledareas.The paper used is not suitable. Load the correct typeof paper.The drum/toner cartridge is defective or damaged.Replace with a new drum/toner cartridge.
