Troubleshooting > 98T ROUBLESHOOTINGW HEN PAPER JAMSFollowing the message on the control panel, open the cover (covers are identified asillustrated) and remove the jammed paper. If paper is torn, check for any remaining tornpieces of paper.A Top CoverB Back CoverC Duplex Unit CoverD (Optional) Offset Catch Tray CoverINSIDE COVER AWhen the optional offset catch tray is installed, fold the tray first before opening cover A.Open Cover A when a message to remove the drum/toner cartridge is displayed.1. Open cover A (1), and holding the drum/toner cartridge by the grip, remove it fromthe printer (1).CAUTION!When removing jammed paper, make sure that no pieces of tornpaper are left in the machine. If a sheet of paper is wrapped aroundthe heat roller, or when clearing a jammed paper that is difficult orimpossible to see, do not try to remove it by yourself. Doing so cancause injuries or burns. Switch off the machine immediately, andcontact your dealer or service.ABCD