6.1 MESSAGE MANAGER'S MAILBOX (Mailbox 998)FINAL SETUP 1296.1.3 Company Greetings (Enter [#6 998,5,1])1. Access the Message Manager's Main Command Menu.2. To modify messages, Press [5].3. To change the company greeting, Press [1].4. Continue following voice prompts through appropriate menus. Prompts lead you throughthe choices and recording process.After you record the company greeting, it may be necessary to enter programming throughthe terminal and set the company greeting assignment under the Port Settings Menu. Thistells the system what company greeting to play on each port. A company greeting shouldbe very short.Example: "Thank you for calling ABC Company." It is not necessary to give any otherinstruction within the company greeting because instructions will follow the companygreeting automatically.6.1.4 Custom Service Greetings (Enter [#6 998,5,4])1. Access the Message Manager's Main Command Menu.2. To modify messages, Press [5].3. To change the Custom Service Menu, Press [4].4. Continue following voice prompts through appropriate menus. Prompts lead you throughthe choices and recording process.Example: Company Greeting: "Thank you for calling ABC Company." Custom ServiceGreeting: "If you know your party's last name, you may dial it at any time during thismessage."NoteThis prompt should match the prompt that is selected for each port. The recording willbe played directly after the Company Greeting. If the caller doesn't enter a numberafter the message, only the Custom Service Greeting will repeat, not the CompanyGreeting.6.1.5 Customizing User Prompts (Enter [#6 998,5,6])The customer may want to enter user prompts in place of the factory-provided system prompts.To change the user prompts:1. Access the Message Manager's Main Command Menu.2. To modify messages, Press [5].3. To modify the user prompts, Press [6].
