1.3 SYSTEM BASICSVOICE PROCESSING SYSTEM OVERVIEW 23mailbox number when connected to the Voice Mail.DTMF Integration enables the VPS to recognize the current state of the call and improve itscall handling performance. When enabled, the PBX informs the VPS of the status of the call(busy, answered, ringing, etc.) by sending a code with DTMF tones before sending the normalcall progress tones. For example, when a caller hangs up before making a selection, the PBXsends # 9 to the VPS port that answered. This informs the VPS that the caller has hung up.Upon receiving these digits, the VPS goes on-hook and is ready to handle another call.Digital (DPT) Integration is available when the VPS is connected to a Panasonic KX-TD seriesPBX (depending on the software version). This digital integration provides the VPS with moreinformation than DTMF integration. This information enables the system to identify theextension number of the caller, know where the call is forwarded from and why, and recognizewhat the caller wants to do. Some features are available only with DPT integration (Live CallScreening, Two-Way Recording, Two-Way Transfer, Direct Mailbox Access, Intercom Paging,Auto Configuration).1.3.4 Installer Equipment and Software RequirementsThe installer must have a laptop computer or data terminal equipped with terminal emulationsoftware. We suggest you use something like HyperTerminal by HILGRAEVE. The computeris used to program the VPS. Terminal emulation software enables the keyboard to be used as adata entry device. The data terminal or terminal emulation software must support ASCII orVT100 type terminals. It is best to use a VT100 type terminal to program the system.While both the laptop and data terminal will work, the laptop allows screens to be saved in afile throughout the process. It is often helpful to retrieve these files later if technical support isneeded.1.3.5 SpecificationsTable 2Compression Rate: 32 KbpsCustom Services: 100Message Retention: 1 to 30 days or unlimitedNumber of Mailboxes: 62 (or 1022) subscriber mailboxes2 manager mailboxesNumber of Messages per Mailbox: 100 maximum (programmable)
