Messages and Troubleshooting8-37612-A2-GB20-00 June 1997Table 8-1. Device Messages (2 of 2)Device Message What To DoWhat Message IndicatesNo Security Recordsto DeleteDelete was selected fromthe Administer Loginscreen, and no securityrecords had been defined. No action needed. Enter a security record.Password MatchingError – Re-enterPasswordPassword entered in theRe-enter Password field ofthe Administer Loginsscreen does not matchwhat was entered in thePassword field. Try again. Contact your systemadministrator to verify yourpassword.Please Wait Command takes longerthan 5 seconds.Wait until message clears.Test Active A test is running and nohigher priority health andstatus messages exist. Contact service provider if testwas initiated by the network. Wait until the other test endsand message clears. Cancel all tests from the Testscreen. Stop the test from the samescreen the test was startedfrom.TroubleshootingThis DSU is designed to provide you with many years of trouble-free service. If aproblem occurs, however, refer to Table 8-2 for possible solutions.Table 8-2. Troubleshooting (1 of 2)Symptom Possible Cause SolutionsAlarm LED is on. One of several alarmconditions exists. Healthand Status displays thealarm condition.Refer to Health and StatusMessages, Table 6-1, forrecommended action.Cannot access theDSU via the ATI.Login or password isincorrect, Terminal port ismisconfigured, or the DSUotherwise configured so itprevents access. Power the DSU off and on andtry again. If problem recurs, try to accessthe ATI through a Telnet session. Reload Factory Defaults. RefertoDevice Reset in Chapter 7. Do a Device Reset. Refer toDevice Reset in Chapter 7.
