ABOUT THIS BOOKSamsung’s new OfficeServ technology keyset model ITP-5012L is part of the iDCS100 Release 2, iDCS 500 Release 2, and OfficeServ 7200.The ITP-5012L IP keyset represents a new concept of Internet phone, in that it usesan IP address to Send/Receive voice and data. For voice communications, the ITP-5012L uses the data network line already in place in most offices and increasingnumber of homes.The ITP-5012L IP keysets also incorporate a large LCD screen, which providesimportant information for the user, to make using the keyset easier and more con-venient.Please take the time to study this guide and to become familiar with the operationof your keyset. Keep this guide handy, as you may need to look up instructions forinfrequently used features.This book is written based on factory default settings, for the feature access codes.Sometimes, due to programming requirements, these codes may be changed. Ifyou find that a feature code does not work as described in this book, please con-tact your installation and service company to determine the correct code.1Managing Key Assignments ....................................................................................................59LCR with Clear ................................................................................................................................60Backspace with LCR......................................................................................................................60Text Messaging ......................................................................................................................60–61CALLER ID ............................................................................................................62Selecting your Caller ID Display ..............................................................................................62Viewing the Next Caller ID Call................................................................................................62Saving the Caller ID Number ....................................................................................................62Redialing a Saved Caller ID Number......................................................................................63Storing a Caller ID Number ......................................................................................................63Inquire Caller ID Park/Hold Info ..............................................................................................63Reviewing Past Caller ID Calls ..................................................................................................64APPLICATION PROGRAM MENUS ........................................65PhoneBook......................................................................................................................................65E-Diary ..............................................................................................................................................65Message............................................................................................................................................66Volume..............................................................................................................................................67Call Forward ....................................................................................................................................68Configuration ................................................................................................................................68My Phone ........................................................................................................................................70Status Screen of the LCD Panel................................................................................................71SVMi E-Series....................................................................................................72Accessing your Mailbox ..............................................................................................................73SVMi E-Series Subscriber Services Menu Diagram ....................................................74–75Getting Started .............................................................................................................................76Listen to your Messages.............................................................................................................76Subscriber Services Menu .........................................................................................................76Listening to Old or New Messages ........................................................................................77Group New or Old Messages....................................................................................................78Record and Send a Message ....................................................................................................78Access Manager ............................................................................................................................79Personal Greetings ......................................................................................................................81Mailbox Administration..............................................................................................................83Message Broadcast ....................................................................................................................85Personal Services ........................................................................................................................86Personal Administration Settings ..........................................................................................87Keyset User Features ..................................................................................................................88Shortcuts ........................................................................................................................................90Interactive Displays ......................................................................................................................90PERSONAL SPEED DIAL NUMBERS ............................91–92