65VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset, youcan press the NEXT button to display the Caller ID information associated withthe call in queue at you keyset. Either the CID name or CID number will show inthe display depending on you Name/Number selection.To view Caller ID information for calls that have been camped-on to your keyset,press the NEXT button.SAVING THE CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may pressthe SAVE button to save the CID number. The system must be using LCR to dialthe saved number.REDIALING A SAVED CALLER ID NUMBERTo redial a number that has been saved, press the SNR button or dial 17.NOTES:1. Your telephone system must be LCR correctly programmed to redial thesaved number.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin.STORING A CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may savethe CID number as a speed dial number in your personal speed dial list. To store aCaller ID number in a personal speed dial bin:• Press the STORE button. The system displays the speed dial bin in which thenumber was stored—OR—press the CID button and then press the SCROLLbutton.• Press the STORE soft key.• The system displays the speed dial bin in which the number was stored.NOTE: Your telephone system must have LCR correctly programmed to redial thesaved number. If LCR is not being used on your system, you will not be allowed toSTORE CID numbers.INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you,you may view the Caller ID information before you retrieve the call.This may influ-ence how you choose to handle the call.CALLER IDSELECTING YOUR CALLER ID DISPLAYSimultaneous display of Caller ID name and number on incoming CO calls on bothlines of display keysets is supported on all OfficeServ systems. On Transferred COcalls, you can decide if you want to see the Caller ID name or Caller ID number inthe display. Regardless of which data is selected, you can press the NND button toview the other pieces of Caller ID information. To select the type of Caller ID infor-mation you wish to view:• With the handset on-hook, press TRSF and then dial 119.• To set the first line of a ringing call display dial 0.• To set the second line of a ringing call display dial 1.Set the data to display from the following:- To show nothing dial 0.- To show Caller ID Number dial 1.- To show Caller ID Name dial 2.- To show the DID Number the call came in on dial 3.- To show the Name of the DID the call came in on dial 4.- To show the Name of the Group the call came in for dial 5.- To show the DID Number and then Name of the DID dial 6.- To show the Name of the DID and then the DID Number dial 7.• To set the top line of the display shown after answering a call dial 2.Set the data to display from the following:- To show Caller ID Number dial 0.- To show Caller ID Name dial 1.- To show the DID Number the call came in on dial 2.- To show the Name of the DID the call came in on dial 3.- To show Caller ID Number and then the DID Number dial 4.- To show Caller ID Name and then the DID Number dial 5.- To show the DID Number and then the name of the DID dial 6.- To show the Name of the DID and then the DID Number dial 7.- To show the C.O. line information dial 8.• To set the format if the C.O. line information when the above is set to show C.O.line information dial 3.- To show the C.O. line number and the dialed or Caller ID Number dial 0.- To show only the dialed or Caller ID Number dial 1.• Press TRANSFER to exit and store your selection.64
