Samsung OfficeServ SMT-i5243 User Manual

Also see for OfficeServ SMT-I5220: User manual User guide Setup guide User manual User guide

Contents

- To show Caller ID Number dial 1.- To show Caller ID Name dial 2.- To show the DID Number the call came in on dial 3.- To show the Name of the DID the call came in on dial 4.- To show the Name of the Group the call came in for dial 5.- To show the DID Number and then Name of the DID dial 6.- To show the Name of the DID and then the DID Number dial 7.• To set the top line of the display shown after answering a call dial 2.Set the data to display from the following:- To show Caller ID Number dial 0.- To show Caller ID Name dial 1.- To show the DID Number the call came in on dial 2.- To show the Name of the DID the call came in on dial 3.- To show Caller ID Number and then the DID Number dial 4.- To show Caller ID Name and then the DID Number dial 5.- To show the DID Number and then the name of the DID dial 6.- To show the Name of the DID and then the DID Number dial 7.- To show the C.O. line information dial 8.• To set the format if the C.O. line information when the above is set to show C.O.line information dial 3.- To show the C.O. line number and the dialed or Caller ID Number dial 0.- To show only the dialed or Caller ID Number dial 1.• Press TRANSFER to exit and store your selection.VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset, youcan press the NEXT key to display the Caller ID information associated with thecall in queue at your keyset. Either the CID name or CID number will show in thedisplay depending on your Name/Number selection.To view Caller ID information for calls that have been camped-on to your keyset,press the NEXT key. If your keyset does not have a NEXT key, press the CID keyand then the NEXT soft key.SAVING THE CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may pressthe SAVE key to save the CID number. If your keyset does not have a SAVE key,press the CID key, the SCROLL key and then the SAVE soft key. The system mustbe using LCR to dial the saved number.55NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are resourcesin the system required for receiving CID data. If there areno CIDDSP’s available at the time a call comes in, this is themessage you will see on your display.NOTE:The Caller ID features require optional software and/or hardware. Please seeyour service and installation company for details.WHAT IS ANI?[T1&E&M NOT SUPPORTED ON THE OS 7030, OS 7100 and OS 7200-S]ANI (Automatic Number Identification) is a feature offered by some telephoneservice providers that provides the calling party’s telephone number. This serviceis only available on E&M Tie Lines on a T1, digital trunk. ANI is similar to CallerIdentification (CID) but the format and information of the calling person is differ-ent. CID uses FSK signalling and ANI uses DTMF signalling. Usually, with ANI, a call-ing party’s identity is the Listed Directory Number (LDN) unless a separate bill-to-number has been specified, (in which case the bill-to-number will be sent). Notethat ANI does not provide calling party NAME, only the number.The phone systemcan provide calling number to name translation table.WHAT IS CLI?On ISDN circuits, calling party information is called CLI and is supported on bothBRI (not supported in the US) and PRI type circuits (not supported on OS 7030). OnBRI circuits the system only supports number delivery and, like ANI, a name can beattached to the telephone number of frequent callers via the Caller ID translationtable. On 5ESS and NI2 PRI circuits both name and number support is provided onthe system.SELECTING YOUR CALLER IDDISPLAYSimultaneous display of Caller ID name and number on incoming CO calls on bothlines of display keysets is supported on all OfficeServ systems. On transferred COcalls, you can decide if you want to see the Caller ID name or Caller ID number inthe display. Regardless of which data is selected, you can press the NDD key toview the other pieces of CID information. To select the type of Caller ID informa-tion you wish to view:• With the handset on-hook, press TRSF and then dial 119.• To set the first line of a ringing call display dial 0.• To set the second line of a ringing call display dial 1.Set the data to display from the following:- To show nothing dial 0.54