2016Troubleshooting6.2 Clearning Paper JamsWhen a paper jam occurs, an error message appears on the control panel display indicatingwhere the paper is jammed, and printing stops. This printer stops and makes a beep sound.Check the paper jam position with the indicator on the left side of the control panel, andremove the jammed paper.As soon as the paper jam is cleared, printing will automatically resume from the same pointwhere it stopped when the paper jam occurred.● If you pull out the paper tray without checking the position of the paper jam, the jammed paper may be torn andpieces of the paper may be left in the printer. Be sure to clear the jammed paper after checking the position of thepaper jam as otherwise it may cause the printer to break down.● If any pieces of paper are left in the printer, the paper jam message will not disappear.● Clear the jammed paper while the printer is switched on. If the printer is switched off, print data left in the printerand information spooled in the memory will be erased.● Do not touch any parts inside this printer. Doing so may cause poor printing.When removing jammed paper, make sure that no pieces of torn paper are left inthe printer. A piece of paper left in the printer can cause a fire. If a sheet of paper iswrapped around the heat roller, or when clearing jammed paper that is difficult orimpossible to see, do not try to remove it by yourself. You may get injured or sufferburns. Instead, switch off the printer immediately, and contact our CustomerSupport Center or your dealers.front covercover A (left cover)cover C (lower left cover)cover B (Duplex unit cover)power switchTray 5 (Bypass)Tray 1 to 4
