6.6 Network-Related Problems2386Troubleshooting6.6.2 Troubleshooting When Using EmbeddedWeb ServerSymptom ActionCannot connect toEmbedded Web Server.Is the printer working properly?Check if the power supply of the printer is switched on.Are Embedded Web Server activated?Print out the [System Settings List] to check.Is the correct Internet address entered?Check the Internet address again. If connection cannot beestablished, enter the IP address in order to connect.Is the proxy server being used?Depending on the proxy server, it may not be possible toestablish a connection.Without using the proxy server, configure either the browsersetting to [Not using proxy server] or the address to beconnected to [Not using proxy server].The “Please wait” messageis displayedin the browser.Wait for a while as instructed.If nothing happens, try clicking the Refresh button of thebrowser. If nothing happens, check if the printer is workingproperly.The [Refresh Status]button is not working.Are you using the specified OS and browser?Refer to “1.4.1 About Embedded Web Server” (P.39) tocheck if your OS and browser are compatible.Selecting the menu in theleft frame does not changethe right frame contents.The screen display isdistorted.Change the window size of the browser.The latest information isnot displayed.Click the [Refresh] button.Characters are notcorrectly displayed.Use Western European language code.Clicking the [Apply NewSettings] button does notchange anything.Is the entered value correct?If the entered value is not a valid entry, it will changeautomatically to an entry within the limit.Clicking the [Apply NewSettings] button will displaybrowser messages like“The server has returnedineffective orunrecognizable response.”or “No data”.Are the user name and password correct?Enter the correct user name and password.Reboot the printer.
