TroubleshootingPhaser 6121MFP Multifunction PrinterUser Guide204Problems Sending FaxesSymptom Cause SolutionThe document is scanned at anangle.The document guides are notadjusted to the width of thedocument.Slide the document guides to fit thewidth of the document.The fax received by therecipient is blurry.The document is incorrectlypositioned.Position the document correctly.See Sending a Fax from theDocument Glass on page 117.The document glass is dirty. Clean the document glass. SeeCleaning the Document Glass andDocument Cover on page 161.The text in the document is printedtoo faint.Adjust the resolution or the density.See Setting the Fax Resolution onpage 123, and Making the ImageLighter or Darker on page 123.There may be a problem with thetelephone connection.Check the telephone line and thentry sending the fax again.There may be a problem with therecipient’s fax machine.Make a copy to verify that thisprinter is operating correctly andthen, if the copy printed correctly,have the recipient check thecondition of their fax machine.The fax Lighten/Darken setting istoo light.Darken the fax. See Making theImage Lighter or Darker onpage 123.The fax received by therecipient is blank.The document was sent with thefront side facing down (when theauto document feeder is used).Load the document faceup in theauto document feeder.
