Phaser 6130 Color Laser Printer Service Manual 4-5General TroubleshootingService DiagnosticsThe Phaser 6130 printer has built-in diagnostics that allow access to Sensors,Clutches, Solenoids, printer status, turning the motors On and Off, and someNVRAM access. Using these tests, service technicians should be able todiagnose the problems quickly and isolate which component or sub assemblypart needs replacement.If confronted with an error that requires more than a cursory investigation toclear or when directed by a troubleshooting procedure, use the diagnostic testin Service Mode to exercise selected sub-assemblies or parts in the vicinity ofthe reported error. Diagnostic tests are controlled from the Control Panel andare described in detail in “Service Mode Diagnostic Tests” on page 4-9.Entering Service Mode1. Turn the printer power Off.2. Press and hold the Up and Down Arrow buttons simultaneously and turnthe printer power On.3. Diagnosing... message is displayed.4. Continue to hold the buttons until the Service Mode message isdisplayed on the Control Panel and release the buttons.Using Service DiagnosticsMost of the diagnostic tests are straightforward and require no additionalexplanation, but there are some that require specific conditions be met toachieve meaningful results. These instructions cover each of the test groups,listing special instructions, conditions, or other information necessary tosuccessfully interpret the results of the diagnostic tests.Service Mode Control Panel Button DescriptionsButton FunctionMenu Displays printer menu.Up Moves from one item to another.Down Moves from one item to another.Left Moves the cursor to the left.Right Moves the cursor to the right.OK Confirms settings or executes a task.Exit/Cancel Resets a diagnostic item, cancels a task, or exit themenu.Wake Up Function not available in Diagnostics mode.