Troubleshooting Paper JamsMultiple Sheets Pulled TogetherSolutionsProbable CausesRemove some of the paper. Do not load paper past MAXfill line.The paper tray is too full.Remove the paper, align the edges, and then reload it.The edges of the paper are not even.Remove the paper from the tray. Load new, dry paperparer into the tray..The paper is moist from humidity.Load a new ream of paper.Too much static electricity is present.Use only Xerox®-approved paper. For more information,refer to Supported Paper.Using unsupported paper.With a clean, lint-free cloth moistened with water, wipethe feed rollers until they are clean. For more informa-tion, refer to Cleaning The Printer.The feed rollers are dirty.Paper MisfeedsSolutionsProbable CausesThe paper is not correctly positioned in the tray. • Remove the misfed paper and reposition it properlyin the tray.• Adjust the paper guides in the tray to match the sizeof the paper.Remove some of the paper. Do not load paper past thefill line.The paper tray is too full.Adjust the paper guides in the tray to match the size ofthe paper.The paper guides are not correctly adjusted to the papersize.Remove the paper, smooth it out, and reload it. If it stillmisfeeds, do not use that paper.The tray contains warped or wrinkled paper.Remove the moist paper and replace it with new, drypaper.The paper is moist from humidity.Use only Xerox approved paper. For more information,refer to Supported Paper.Using paper of the wrong size, thickness, or type.With a clean, lint-free cloth moistened with water, wipethe feed rollers until they are clean. For more informa-tion, refer to Cleaning The Printer.The feed rollers are dirty.Xerox® VersaLink® B605/B615 Multifunction Printer8-18User GuideTroubleshooting
