Online Support AssistantThe Online Support Assistant is a knowledge base that provides instructions and troubleshooting helpto solve your printer problems. You can find solutions for print-quality problems, paper jams, softwareinstallation issues, and more.To access the Online Support Assistant, go to www.xerox.com/office/VLB605_VLB615support.Helpful Information PagesTo assist with troubleshooting, your printer has a set of Information Pages that you can print. Thesepages include configuration and font information, demonstration pages, and more. For more information,refer to Information Pages.Support PagesTo assist with troubleshooting, your printer has a set of Support Pages that you can print. These pagesinclude Ghosting Print, Repeating Defects, System Status, Error History Report, and more. For moreinformation, refer to Printing Support Pages.Printing Support Pages1. At the printer control panel, press the Home button.2. Touch Device > Support > Support Pages.3. To print a support page, touch the needed page.4. To return to the Home screen, press the Home button.More Information about Your PrinterTo obtain more information about your printer, refer to More Information.8-29Xerox® VersaLink® B605/B615 Multifunction PrinterUser GuideTroubleshooting