SolutionsCausesSymptomsVerify the fax number.The fax number is wrong.Fax was not transmitted.Verify the telephone connection. Ifit is disconnected, connect it.The telephone line is connected incor-rectly.Contact the recipient.There is a problem with the fax ma-chine of the recipient.Verify that the fax is installed andenabled.The fax is not installed or is not en-abled.If the problem persists, for online support information, go towww.xerox.com/office/VLB605_VLB615support.Problems Receiving FaxesSolutionsCausesSymptomsVerify that the printer can makeclean copies. If it can, have the callersend the fax again.There is a problem with the tele-phone connection or with the faxmachine of the caller.The received fax is blank.Contact the sender.The sender loaded the pages incor-rectly.If the job contains several graphics,the printer could not have enoughmemory. The printer does not answerwhen memory is low. Delete storeddocuments and jobs then wait forthe existing job to complete. This in-creases available memory.Not enough memory.The printer answers the call, but doesnot accept incoming data.Confirm the original size of the docu-ments. Documents could be reducedbased on the available paper supplyin the printer.The paper supply in the printer doesnot match the document size sent.The received fax size is reduced.8-27Xerox® VersaLink® B605/B615 Multifunction PrinterUser GuideTroubleshooting
