Label and Envelope MisfeedsSolutionsProbable CausesThe label sheet is facing the wrong way in the tray. • Load label sheets according to the instructions fromthe manufacturer.• Load labels in the tray, face up.• For more information, refer to Labels.Do not use any sheet where labels are missing, curled,or pulled away from the backing sheet.Labels are missing, curled, or pulled away from thebacking sheet.You can print envelopes from the Bypass Tray or Tray1.For more information, refer to Envelopes.Envelopes are loaded incorrectly.Envelopes are wrinkling. • The heat and pressure of the laser printing processcan cause wrinkling.• Use supported envelopes. For more information, referto Guidelines for Printing Envelopes.NoteWhen you load envelopes long-edge feed, ensure thatyou specify landscape orientation in the print driver.Paper Jam Message Stays OnNoteCheck for, and remove, torn pieces of paper in the paper path.SolutionsProbable CausesRecheck the paper path and make sure that you haveremoved all of the jammed paper.Some paper remains jammed in the printer.Check the doors on the printer. Close any door that isopen.One of the printer doors is open.Jams During Automatic 2-Sided PrintingSolutionsProbable CausesUse paper of the correct size, thickness, or type. For moreinformation, refer to Supported Paper Types andWeights for Automatic 2-Sided Printing.Using paper of the wrong size, thickness, or type.Ensure that paper is loaded into the correct tray. Formore information, refer to Supported Paper.Paper is loaded in the wrong tray.8-19Xerox® VersaLink® B605/B615 Multifunction PrinterUser GuideTroubleshooting
