Error MessagesXerox® WorkCentre® 3215/3225User Guide224Error MessagesUse the following information to solve problems on the machine. Some messages may not appear onthe display depending on options or models.Message Meaning Suggested SolutionsDoor is open.Close it.One of the machine covers is notsecurely latched.• Close the open cover until itlocks into place.Jamat duplex pathPaper has jammed during duplexprinting.• Clear the jam. (See Duplex andExit Area Jams.)Jaminside machinePaper has jammed inside themachine.• Clear the jam. (See Paper TrayJams.)Network ProblemWiFi ConnectionWireless not connected • Turn machine off, then onagain.Network Problem:IP ConflictThe network IP address you haveset is being used by someone else.• Check the IP address and resetit if necessary (See Printing aNetwork ConfigurationReport.).Paper Jamin Manual FeederPaper has jammed in the ManualFeed Slot area.• Clear the jam. (See ManualFeed Slot Jams.)Paper Jam in Tray 1 Paper has jammed in the papertray area.• Clear the jam. (See Paper TrayJams.)ReplaceToner Cart.The toner cartridge has reachedthe end of its lifespan. The printerstops printing.• Replace the toner cartridge.(See Replacing the TonerCartridge.)Toner is low.Order Toner Cart.Only a small amount of toner isleft in the toner cartridge. Thetoner cartridge will need to bereplaced soon.• Prepare a new cartridge forreplacement. You maytemporarily increase theprinting quality byredistributing the toner. (SeeRedistributing Toner.)InvalidToner Cart.The toner cartridge you haveinstalled is not for your machine.• Install a new toner cartridgedesigned for your machine.InstallToner Cart.The toner cartridge is not installed. • Install the toner cartridge. (SeeReplacing the Toner Cartridge.)
