Nortel Meridian Mail manuals
Meridian Mail
Table of contents
- meridian mail to callpilot migration utility guide
- Table Of Contents
- Table Of Contents
- Chapter 1 How to get help
- Chapter 2 Understanding the migration process
- Migration task flow
- Migration limitations
- Reference documents
- Chapter 3 Planning a Meridian Mail data collection
- Data that can or cannot be migrated
- Meridian Mail system size
- Types of data collection
- Time estimates
- Collecting data in a single session
- Collecting data in multiple sessions
- Meridian Mail data collection check list
- Chapter 4 Collecting Meridian Mail data
- Soft keys
- Launching the data collection utility
- Collecting Meridian Mail data
- Collecting Meridian Mail voice messages
- Collecting Contact Center data
- Reviewing the Meridian Mail migration log
- Chapter 5 Migrating Meridian Mail data to CallPilot
- Staging area
- Stopping the migration
- CallPilot migration check list
- Migration sequence
- Migrating a system with many voice segments or fax items
- Migrating Contact Center data
- Nortel CallPilot
- Meridian Mail to CallPilot Migration Utility Guide
- NN44200-502 01.02 Standard
- Reviewing the migration log and summary
- Rerunning the migration
- Using Application Builder to complete the migration of voice services
- Chapter 6 Performing post-migration tasks
- Verifying CallPilot network database
- Replacing Meridian Mail with CallPilot
- Running Meridian Mail and CallPilot at the same time
- Chapter 7 Troubleshooting
- Correcting precheck inconsistencies
- Troubleshooting tools
- Meridian Mail data collection error messages
- CallPilot migration error messages
- Appendix A Meridian Mail and CallPilot comparison
- CallPilot system setup
- Comparing switch and server configuration
- Comparing call routing
- Comparing networking solutions
- Comparing Contact Center voice services
- Comparing Meridian Mail and CallPilot terminology
- Appendix B CallPilot migration command reference
- Index
Meridian Mail
Table of contents
- Table Of Contents
- Working with Meridian Mail Voice Messaging
- Meridian Mail Voice Messaging at a glance
- Changing your password
- Recording greetings
- Recording your name
- playing your messages
- Replying to the sender
- Forwarding a message
- Checking and editing your message
- Adding message options
- Distribution lists
- Express Messaging
Meridian Mail
Table of contents
- Table of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table of Contents
- Table Of Contents
- Introducing MMR
- Components of Meridian Mail Reporter
- MMR Reports
- Security
- Centralization
- Ability to Bill Service Usage
- Getting Started
- MMR Hardware and Software Requirements
- Optional Hardware
- Virtual Memory Settings for Windows 3.1
- Windows 95 and Windows NT Protection
- Setting up Meridian Mail
- Overview of Converting to Meridian Mail Release 11
- Cabling Information
- Installing MMR
- Online Instructions
- Installation Checklist
- Installing the Software
- After Installation
- When to Use the Three MMR Programs
- MMR Communications
- Introduction
- Installation Disk Setup
- Download Process
- Download Schedules
- Critical Errors
- Log File
- Reports, Alerts, and Palettes
- Reporting Interval
- Print Preview
- Triggered Alerts
- Customization
- Backup
- MMR Loader
- MMR Upgrade
- MMR Configuration
- Why MMR Help is helpful
- Before you begin
- Using Windows 3.1 Help
- How MMR Help is structured
- How you access MMR Help
- How you find MMR Help's information
- How you find procedural information
- seer alert
- application alerts
- remote notification target problem alert
- failed networking sessions alert
- failed fax delivery alert
- security alerts
- excessive thru-dialer access alert
- excessive failed logons alert
- excessive incomplete voice mail accesses alert
- using the mmr disks
- recovering from mishaps and errors
- to recover from a time-out during file transfer
- to fix a corrupted database
- to stop interference from another newly installed program
- to recover from hard disk problems or a virus
- error messages during installation
- error messages after installation
- critical errors
- fatal error messages
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