T ROUBLESHOOTING AND O NLINE H ELP RESOURCES103PROBLEMPlug and Play does not detectyour modem.You’ve installed the modem and Windowshas restarted, but you simply see yourdesktop. You do not see any screensindicating new hardware has been detected.Diagnosis:The Plug and Play installation was notsuccessful.Possible Solution:Try the following:1. Click Windows 95 Start and click ShutDown. When asked if you wish to shutdown your computer, click Yes. WhenWindows 95 indicates that it is safe to turnoff your computer, turn it off and wait 15seconds. Then turn the computer back on.Windows 95 may detect your modemupon this restart even if it did not detectthe modem during the initial installation. Ifyou see screens indicating that newhardware has been detected by Windows95,
