T ROUBLESHOOTING AND O NLINE H ELP RESOURCES92Possible Solution:Disable Local Echo in your software OR onyour modem (not both). You can turn thelocal echo off on the modem by typing ATE0and then pressing ENTER in your software’sterminal mode. To turn the local echo settingoff in the software, refer to its documentation.PROBLEM:The modem won’t go off hook to dialor doesn’t answer the phone.Diagnosis:You may have plugged your modem’s phonecord into a digital line.Possible Solution:Plugging your modem’s phone cord into adigital phone line can damage the modem.Call your phone company if you are unsurewhether or not your phone line is digital.