T ROUBLESHOOTING AND O NLINE H ELP RESOURCES91Diagnosis:You may have a COM port/IRQ conflict.Possible Solutions:If you are using an internal modem on aWindows 95 system: Uninstall the modemfrom your computer. In Device Manager,determine what COM port and IRQ settingsare free on your system. Set the jumpershunts on your modem’s jumper pins to thesefree settings, using the diagrams on the rightas a guide. If no IRQ setting is available, youmay need to move a device off of an IRQ inorder to free it for use by your modem.0 1 SELCOM 10 1 SELCOM 30 1 SELCOM 40 1 SELCOM 2IRQ2 3 4 5 7Also, make sure you have the correct COMport and IRQ settings in your software and/orin the Windows Device Manager.PROBLEM:The modem displays doublecharacters on your monitor.Diagnosis:The software’s local echo setting is probablyturned on.