6 TROUBLESHOOTING THE NICOverviewThis chapter explains how to: Access 3Com support databases. Troubleshoot NIC installation problems. Troubleshoot NIC and network connection problems. Troubleshoot Remote Wake-Up. Remove the network driver. Remove the NIC diagnostics software.http://knowledgebase.3com.comAccessing 3Com Support DatabasesIn addition to the 3Com support databases listed inthis section, check the README.TXT and the Help textfiles located in the HELP directory on the EtherCD fortroubleshooting information.Accessing the 3Com KnowledgebaseTo access a database of technical information thatcan help you diagnose and solve NIC installation,configuration, and upgrade problems, go to:http://knowledgebase.3com.comTo access a database of technical information that canhelp you diagnose and solve NIC installation,configuration, and upgrade problems, go to: