68 C HAPTER 6: T ROUBLESHOOTING THE NIC5 Click OK.A message appears stating that all of the EtherLink NICshave been removed from your system.6 Click OK.7 Exit the EtherCD, and then exit Windows.8 Reboot the PC.9 Install the network driver, as described in “Installingthe Network Driver Using the EtherCD” in Chapter 3.If you are prompted for 3Com files when Windows restarts,open the drop-down box and select the following path:\options\cabsTo verify successful installation, see “Verifying SuccessfulInstallation” in Chapter 3.Troubleshooting the Network ConnectionIf you encounter problems with using the NIC orconnecting to the network, check the table below fortroubleshooting tips.CAUTION: Before inserting or removing the NIC fromthe PC, turn the PC power off and unplug thepower cord.Tip DescriptionCheck the NICinstallation Make sure that you have run the preinstallation program, asdescribed in Chapter 2. This program must be run beforeinstalling the NIC in the PC. Make sure that the NIC is installed correctly in a PCI slot.Check for specific hardware problems, such as broken tracesor loose or broken solder connections.Check thenetworkconnection Inspect all cables and connections. Make sure that thecable complies with its proper length and specifications,as described in Chapter 2.Check yourPC BIOS Make sure that you are running the latest BIOS for yourPC. If your BIOS has not been upgraded in the previous12 months, contact your PC manufacturer to obtain thecurrent version of your BIOS software.(continued)
