13 P ROBLEM SOLVINGThis chapter contains a list of known problems and suggested solutions. Itcovers the following topics: Accessing the Webcache via the Console Line Accessing the Webcache via Telnet Solving Web Interface Problems Solving Command Line Interface Problems Solving Webcache Performance ProblemsAccessing theWebcache via theConsole LineThe terminal or terminal emulator cannot access the Webcache.Check that: Your terminal or terminal emulator is correctly configured to operateas a generic (TTY) terminal, or a VT100 terminal. You have performed the Command Line Interface wake-up procedureby pressing [Return] a few times. The settings on your terminal or terminal emulator are correct andmatch those set for the Webcache console port: 8 data bits no parity 1 stop bitThe Webcache only works with line speeds from 1200 to 19,200baud. The default line speed of the Webcache is 9600 baud.If the login sequence still does not display, reset the Webcache. For moreinformation, see “Rebooting the Webcache” on page 123. If this doesnot work, initialize the Webcache. For more information, see “Initializingthe Webcache” on page 122.