B-9TroubleshootingReadme ViewerThisEMDIAG PCI Main Menu option allows you to view thereadme.txt file online. The file is located on the Adaptec diskette.Technical Support InformationThisEMDIAG PCI Main Menu option displays contact informationfor Adaptec Technical Support.ExitSelect thisEMDIAG PCI Main Menu option to quitEMDIAG.TroubleshootingIf your NIC fails the diagnostic tests, verify again that you haveproperly installed, configured, and cabled your NIC. Make sure thatyour cable, terminators, and connectors are functioning properly, orinstall the NIC in a different slot and run the Diagnostic programagain. See Technical and Product Support on page iii if the solutions inthis chapter do not help.Isolating Faulty HardwareIf the problem persists, try the following:n Replace the NIC with the same type of Adaptec NIC which isknown to work. If the new NIC functions properly, theproblem is related to the original NIC.n Install the NIC in another functioning computer and run thetests again. If the NIC works in this machine, the problem isrelated to one of three areas:– The computer is faulty– There is a hardware conflict– There are problems with the cables or connectors
