B-1Bt t t tTroubleshootingNote: Consult the\readme\emdiag.txt file for the latestinformation and instructions. Some procedures orinformation may have changed or may not have beenavailable when this user’s guide was printed.This chapter explains how to use the AdaptecEMDIAG program,and how to troubleshoot problems that you may be having withyour NIC.If your NIC is not functioning properly, first make sure that it wasset up according to instructions in this document.1 Verify that your NIC is installed properly and configuredcorrectly (see Chapter 2, Installing Your NIC).2 Verify that your network is properly cabled and the NIC isproperly connected (see Connecting to Your Network Cable onpage 2-2 and Appendix A, Cables and LEDs).3 Verify that the NIC's network driver is installed correctly(see Part 2, Installing LAN Drivers or Part 3, Installing DuralinkFailover Drivers).4 Verify that you are using the latest BIOS for your computer,and the latest driver for your NIC.If the NIC still does not work, run the NIC’s diagnostic tests.