12-8 Customer Information. Trip Interruption Benefits andAssistance: Pre-authorization,original detailed receipts, and acopy of the repair orders arerequired. Once authorization hasbeen received, the RoadsideAssistance advisor will help youmake arrangements and explainhow to receive payment.. Alternative Service: Ifassistance cannot be providedright away, the RoadsideAssistance advisor may giveyou permission to get localemergency road service. You willreceive payment, up to $100,after sending the originalreceipt to Roadside Assistance.Mechanical failures may becovered, however any cost forparts and labor for repairs notcovered by the warranty are theowner responsibility.Scheduling ServiceAppointmentsWhen your vehicle requireswarranty service, contact yourdealer/retailer and request anappointment. By scheduling aservice appointment and advisingyour service consultant of yourtransportation needs, your dealer/retailer can help minimize yourinconvenience.If your vehicle cannot be scheduledinto the service departmentimmediately, keep driving it until itcan be scheduled for service,unless, of course, the problem issafety-related. If it is, please callyour dealership/retailer, let themknow this, and ask for instructions.If the dealer/retailer requests you tobring the vehicle for service, you areurged to do so as early in the workday as possible to allow for thesame day repair.Courtesy TransportationProgramTo enhance your ownershipexperience, we and our participatingdealers are proud to offer CourtesyTransportation, a customer supportprogram for vehicles with the NewVehicle Limited Warranty (BaseWarranty Coverage period inCanada) and extended powertrain,and hybrid specific warranty in boththe U.S. and Canada.Several courtesy transportationoptions are available to assist inreducing your inconvenience whenwarranty repairs are required.Courtesy Transportation is not apart of the New Vehicle LimitedWarranty. A separate bookletentitled “Warranty and OwnerAssistance Information” furnishedwith each new vehicle providesdetailed warranty coverageinformation.Ofrecido por www.electromanuales.com
