Problems with the printing qualityProblems with the printing qualityPrinting is faintCause Corrective ActionYou may be printing on the wrong side of the paper. Print on the printing surface.The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see ifthey are clogged.(→P.567)Because the printer was left without Ink Tanksinstalled for some time, ink has become clogged inthe ink supply system.After the Ink Tank has been installed for 24 hours,run Head Cleaning B.(→P.568)Paper is jammed inside the Top Cover. Follow the steps below to remove the jammed pieceof paper inside the Top Cover.1.Press the Online button to bring the printer ofine.2.Open the Top Cover and make sure the Carriageis not over the Platen.3.Remove any scraps of paper inside the Top Cover.4.Close the Top Cover.For tips on clearing paper jams, refer to the followingtopics.• Clearing Jammed Roll Paper (→P.116)• Clearing a Jammed Sheet (→P.140)During borderless printing, the ink was not dryenough before cutting.Specify a longer drying period in the printer menu, inRoll DryingTime in Paper Details.(→P.48)Printing may be faint if Print Quality in AdvancedSettings in the printer driver is set to Standard orDraft.In Advanced Settings in the printer driver, chooseHighest or High in Print Quality.(→P.190)Troubleshooting 609
