Problems with the printing qualityThe edges of the paper are dirtyCause Corrective ActionThe Platen has become dirty after borderless printingor printing on small paper.Open the Top Cover and clean the Platen.(→P.589)Make sure the same paper type is specied on theprinter as in the printer driver.(→P.105)(→P.134)The paper type as specied on the printer does notmatch the type specied in the printer driver.Make sure the same paper type is specied in theprinter driver as on the printer.1.Hold down the Stop button for a second or moreto cancel printing.2.Change the paper type in the printer driver andtry printing again.The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload thepaper. Do not use paper that has been printed onpreviously.(→P.110)(→P.135)A cut line is printed because the function to reducecutting dust has been activated.If this function is not needed, deactivateCutDustReduct. through the printer menu.(→P.48)The Printhead is set too low. In Head Height, choose Automatic.(→P.548)When printing on Heavyweight Coated Paper orother paper-based media, choose a VacuumStrngthsetting of Strong or Strongest. If paper still rubsagainst the printhead, try raising the Printhead bysetting Head Height to Highest.(→P.557)(→P.548)You are printing on heavyweight paper or paper thatcurls or wrinkles easily after absorbing ink.When printing on CAD Tracing Paper or lm-basedmedia, choose a VacuumStrngth setting ofStandard, Strong, or Strongest. If paper still rubsagainst the printhead, try raising the Printhead bysetting Head Height to Highest.(→P.557)(→P.548)The Ejection Guide is soiled. Clean the Ejection Guide.(→P.588)The surface of the paper is dirtyCause Corrective ActionThe Paper Retainer is soiled. Clean the Paper Retainer.(→P.591)You are using a paper that does not dry easily. Specify a time of about a minute in Roll DryingTime.Troubleshooting 611
