These are possible solutions. Try one or more of the following:THE TONER IS SMEAREDSelect another tray or feeder to feed paper for the job:• From the printer control panel, select the Default Source from the Paper Menu.• For Windows users, select the paper source from Print Properties.• For Macintosh users, select the paper source from the Print dialog and pop-up menus.THE PRINT CARTRIDGE IS DEFECTIVEReplace the print cartridge.THE PAPER PATH MAY NOT BE CLEARCheck the paper path around the print cartridge.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touching.Clear any paper you see.THERE IS TONER IN THE PAPER PATHContact Customer Support.Toner fog or background shading appears on the pageThese are possible solutions. Try one or more of the following:THE PRINT CARTRIDGE MAY BE DEFECTIVEReplace the print cartridge.THE CHARGE ROLLS MAY BE DEFECTIVEReplace the charge rolls.THERE IS TONER IN THE PAPER PATHClean any toner from the paper path. If the problem persists, then contact Customer Support.Troubleshooting187
