Managing AlarmsPage 19If the alarm message included "Call Installer" (see above) or "CallARC", you will need to call the installer or ARC to reset the system (asdescribed in the next section), although you will still be able to set andunset the system normally. The navigation key glows red until thealarm is reset.Note: If the alarm was started by accident, see "Accidental alarms" on page20. The control unit saves alarm information in the log. See page 29 fordetails of how to view the log.Installer resetsIf the alarm requires an installer reset, there are several ways that this canbe accomplished: The installer can visit your site and reset the system by entering theinstaller code and exiting the installer menu. If a suitable communicator is enabled, the ARC can send a signal tothe control unit to allow you to reset the system yourself. If configured by the installer, the ARC can give you a special code foryou to reset the system yourself. If this method is enabled, you will seea message similar to the following while acknowledging an alarm:1. Note down the 4-digit number ("4321" in this example).2. After approximately one minute, the display returns to normal.3. Call the ARC and quote the 4-digit number.4. If satisfied with your identity, the ARC provides a reset code.5. Go through the procedure to acknowledge the alarm again, andat the above prompt, enter the reset code to reset the alarm.