RESTRICTED USE ONLY Fargo Electronics, Inc.HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.3) 4-11General Troubleshooting GuideProblem Possible SolutionRibbon Wrinkle Verify the convex Roller (D860051) is installed correctly with theshorter notch towards the front of the Printer.Verify the density is set within specification (67-69).Check to see if the Ribbon Hubs are too tight.Check the Printhead alignment. See the Setting the PrintheadResistance procedure.Film Wrinkle Check the peel-off bar alignment with fixture TL 1733.Adjust the transfer tension. See the Adjusting the TransferTension procedure.Flashing Check for poor alignment of the peel-off bars, center plate or theLamination Roller.Lower the transfer tension. See the Adjusting the TransferTension procedure.(Note: Flash is typically caused by excessive heat or excessivetransfer tension.)Smudge If smudge is on the leading edge of the card, increase the transfertension. Verify the Take-up Motor turns without delay whenLamination begins. If the Motor delays, increase the transfertension.Adjust the transfer temperature. See the Adjusting the TransferTemperature procedure.Increase the transfer dwell time. See the Adjusting the TransferDwell Time and Transfer Temperature procedure.(Note: Smudge is typically caused by low heat or low transfertension.)Film Chipping /Incomplete Transferof Image onto CardCheck Printhead alignment.Lower transfer tension (if chipping is on the leading edge).Increase the transfer temperature. See the Adjusting the TransferTemperature procedure.Increase the transfer dwell time. See the Adjusting the TransferDwell Time and Temperature procedure.Continued on the next page
