RESTRICTED USE ONLY Fargo Electronics, Inc.HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.3) 5-59Verifying that your PC can access the Printer using the ping command(continued)Step Procedure2 Verify that the PC and the Printer are connected to the same network.3 You may be on different subnets of your network and some of the networksettings for the Printer are not correct. See your network administrator aboutthis.(Note: The subnet mask must be the same as other devices on the networkand that the unique IP address is part of the network specified by the subnetmask.)Printing a test pageStep Procedure1 Try printing a test page from the Printer Driver properties window.a. Open the Printer Driver properties window.b. Select Start -> Settings -> Printers and Faxes -> [your Printer Drivername (i.e., DTC400 Card Printer)] -> Properties.c. Ensure that the printing preferences are set correctly for the Ribboninstalled in your Printer.d. Then select the Print Test page button. See the next section.2 If you cannot print a test page, then consider the following: There may be an error at the Printer. There may be a job in the Windows print queue which has stalled. The Printer may be paused or set to operate offline in the Windows printqueue.
