IBM Aptiva 2159 Manual

Also see for Aptiva 2159: Hardware maintenance service

33.6 Kbps DSVD Factory-Installed Modem AdapterNote: The factory-installed modem is a 33.6 Kbps DSVD (DigitalSimultaneous Voice and Data) modem with cables for Wake Up onRing and sound adapter card.If the factory-installed modem has been replaced with a differentinternal modem, Wake Up on Ring may not be supported unless thereplacement modem has a 2-pin Wake Up on Ring keyed connector.See “Factory-Installed Modem Card” on page 5-9.Aptiva models such as the 2159-B60, which have the factory-installed 33.6Kbps DSVD modem, offer online modem troubleshooter software. To runthe factory-installed 33.6 Kbps DSVD modem online troubleshooter: Select the Start icon at the bottom of the Windows 95 desktop. Select Programs Select 33.6 Kbps DSVD Modem Select 33.6 Kbps DSVD Modem Troubleshooter Follow the online instructions.001– Run the modem online Troubleshooter tests.DID ANY TESTS FAIL?Yes No002– Link to a computer service, such as a bulletin board or to anothercomputer.DID THE MODEM COMMUNICATE?Yes No003– Check the outside phone line by connecting a workingtelephone to the telephone wall jack. Listen for a dial tone.– If the phone line is good, replace the modem. If the symptomremains, replace the system board.– If the phone line is bad, tell the customer to contact thetelephone company. The modem does not need replacing.004(Step 004 continues)Check Procedures 2-63