Hypervisor problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part.v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trainedtechnician.Symptom ActionIf an optional embeddedhypervisor flash device is notlisted in the expected bootorder, does not appear in thelist of boot devices, or a similarproblem has occurred.1. Make sure that the optional embedded hypervisor flash device is selected onthe boot manager ( Select Boot Device) at startup.2. Make sure that the embedded hypervisor flash device is seated in theconnector correctly (see “Removing a USB embedded hypervisor flash device”on page 198 and “Replacing a USB embedded hypervisor flash device” onpage 199).3. See the documentation that comes with the optional embedded hypervisorflash device for setup and configuration information.4. Make sure that other software works on the server.General problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 5, “Parts listing,” on page 153 to check whether a component is a consumable, structural, or FRUpart.v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trainedtechnician.Symptom ActionA cover latch is broken, an LEDis not working, or a similarproblem has occurred.If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by atrained service technician (see Removing and replacing components to determinewhether the part is a consumable, structural, or FRU component).The server is hung while thescreen is on. Cannot start theSetup utility by pressing F1.1. See “Nx-boot failure” on page 152 for more information.2. See “Recovering the server firmware” on page 150 for more information.The server cover was removedwhile running and the servershut off.Replace the server cover and restart the server.132 System x3650 M4 BD Type 5466: Installation and Service Guide