Microprocessor problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part.v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trainedtechnician.Symptom ActionThe server goes directly to thePOST Event Viewer when it isturned on.1. Correct any errors that are indicated by the light path diagnostics LEDs (see“Light path diagnostics” on page 122).2. Make sure that the server supports all the microprocessors and that themicroprocessors match in speed, type, and cache size. To view themicroprocessor information, run the Setup utility and select SystemInformation → System Summary → Processor.3. (Trained technician only) Make sure that microprocessor 1 is seated correctly.4. (Trained technician only) Remove microprocessor 2 and restart the server.5. Replace the following components one at a time, in the order shown, restartingthe server each time:a. (Trained technician only) Microprocessorb. (Trained technician only) System boardMonitor and video problemsSome IBM monitors have their own self-tests. If you suspect a problem with yourmonitor, see the documentation that comes with the monitor for instructions fortesting and adjusting the monitor. If you cannot diagnose the problem, call forservice.v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part.v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trainedtechnician.Symptom ActionTesting the monitor. 1. Make sure that the monitor cables are firmly connected.2. Try using a different monitor on the server, or try using the monitor that isbeing tested on a different server.3. Run the diagnostic programs. If the monitor passes the diagnostic programs,the problem might be a video device driver.4. (Trained technician only) Replace the system board.138 System x3650 M4 BD Type 5466: Installation and Service Guide
