For information about the terms of the warranty, see the Warranty Informationdocument that comes with the server. Reminder that for customers in the USAwith 9x5 Next Business Day warranty the customer is required to remove the unit(two people) from the rack and IBM service personnel cannot assist the customer.For more information about getting service and assistance, see Appendix D,“Getting help and technical assistance,” on page 747.Removing and replacing Tier 1 CRUsReplacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU atyour request, you will be charged for the installation.The illustrations in this document might differ slightly from your hardware.Removing a hot-swap hard disk driveUse this information to remove a hot-swap hard disk drive.About this taskAttention:v To avoid damage to the drive connectors, make sure that the server cover is inplace and fully closed whenever you install or remove a drive.v To make sure that there is adequate system cooling, do not operate the server formore than 2 minutes without either a drive or a filler panel installed in each bay.To remove a hot-swap hard disk drive, complete the following steps:Procedure1. Read the safety information that begins on page “Safety” on page vii,“Handling static-sensitive devices” on page 34 and “Installation guidelines” onpage 32.2. Press the release latch on the side of the drive front.3. Grasp the handle and pull the hot-swap drive assembly out of the drive bay.4. If you are instructed to return the hot-swap drive, follow all packaginginstructions, and use any packaging materials for shipping that are supplied toyou.Figure 77. Hot-swap drive removal166 System x3650 M4 BD Type 5466: Installation and Service Guide